The survey
How to design a really smart digital survey with exposure to millions of people that should answer really quickly and don't hate you at the end with Smart Ux and UI for high submission rate – UX and UI and intuivite and good copy friendly – the meaning is, the business – big retail chain – can benefit because CSAT – to improve their own customer experience, and if you do it good, maybe people will answer you and you can improve your business.